SIP and PBX
Connect through standard call-routing patterns used by SIP, PBX, Asterisk, FreePBX, and 3CX environments.
Syncall is designed to work with the systems that already route calls, hold customer context, and receive operational outcomes.
Integration scope is confirmed against your provider, network, routing rules, and security requirements.
Connect through standard call-routing patterns used by SIP, PBX, Asterisk, FreePBX, and 3CX environments.
Discuss configurations involving providers such as Twilio or Vonage.
Define numbers, queues, campaigns, fallback behavior, and human transfers.
Give the agent only the data and actions required for the approved conversation.
Read permitted context and return call outcomes to the relevant customer or lead record.
Exchange structured events with scheduling, reporting, and internal workflow services.
Choose cloud or on-premise architecture and document authentication, logging, and data boundaries.